Everyone

Samsung SDS INC.

Lollipop

Samsung SDS EMM Remote Support enables IT Admin's remote troubleshoot when users encounter a problem.

It is a remote troubleshoot solution for the IT Admin and users of Samsung SDS EMM.

Samsung SDS EMM Remote Support provides: 
- Doesn't require in-person analysis 
- Supports Samsung Galaxy or other devices with Android 4.4 (Kitkat) or higher version. (the other devices only use screen share)
- IT Admin may record device screen as a video clip or screenshot for the reproduction purpose during the remote support
- Enables IT Admin to send the compressed files to the user and vice versa.

Samsung SDS EMM Remote Support is provided upon a valid license.


This enables IT Admin to troubleshoot the user's device problem remotely.

Remote Support for Samsung SDS EMM

Remote Support for Samsung SDS EMM

Latest Version of Remote Support for Samsung SDS EMM

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